FDCPA Training Modules

5 comprehensive modules covering all aspects of FDCPA compliance, delivered through AI-powered conversational training.

(1) - Introduction to the FDCPA

Explore the origins of the FDCPA, the reasons for its creation, and the essential consumer protections it brought to the debt collection industry.

2 Quiz Questions – 10 Points Each

(2) - Who the FDCPA Applies To

Learn which collectors and types of debts fall under FDCPA jurisdiction, including distinctions between third-party agencies, original creditors, and different debt categories.

2 Quiz Questions – 10 Points Each

(3) - Prohibited Practices and Collector Conduct

Understand the behaviors and actions that are banned by the FDCPA, such as harassment, threats, misleading statements, and improper contact methods.

2 Quiz Questions – 10 Points Each

(4) - Consumer Rights and Disputes

Examine the specific rights consumers have when dealing with collectors, including the ability to dispute debts, request verification, and require agencies to follow proper procedures.

2 Quiz Questions – 10 Points Each

(5) - Required Disclosures and Enforcement

Review the disclosures collectors must provide, the information consumers are entitled to receive, and the enforcement processes and penalties for violations.

2 Quiz Questions – 10 Points Each